PSE 104 – Communication and Official Writing

School A: Foundation School – Public Service Essentials (PSE) · Module 4 of 5 · Foundation Certificate · For all officers; mandatory for new entrants and refresher cohorts (GL 01–10) · Duration: 15 minutes of video (11 video lessons) plus a quiz. This module builds the everyday writing and presenting skills officers need to communicate clearly with colleagues, decision-makers and citizens, using official formats and templates. What you will be able to do: Produce clear official documents and communicate professionally across channels. What the course covers: Memo writing; briefing notes; reports; minutes; email etiquette; presentation skills; official templates. How you will be assessed: Marked memo or brief; presentation assignment.