CPD – Official Communication in the Civil Service

Continuous Professional Development (CPD) · Governance Updates · Short course for all officers · Duration: 75 minutes of video (12 video lessons). A refresher on communicating professionally to civil service standards, complementing PSE 104 – Communication and Official Writing. What you will be able to do: Write internal memos, official letters and reports with clarity, correct tone and protocol, and handle correspondence across departments. What the course covers: Formats of official writing; memos; official letters; reports; internal correspondence; verbal and digital communication etiquette.