Resetting Your Portal Password

If you have forgotten your password or your account has been locked, follow these steps.

Step 1: Go to the FCSOA login page at /login.

Step 2: Click "Forgot Password?" below the login form.

Step 3: Enter your official government email address associated with your account and click "Send Reset Link."

Step 4: Check your email inbox for a password reset message from [email protected]. It may take up to 5 minutes to arrive.

Step 5: Click the link in the email. It will open a secure page where you can set a new password.

Step 6: Choose a strong password (at least 8 characters, with one uppercase letter, one number, and one special character). Confirm it and click "Reset Password."

The reset link expires after 30 minutes. If you miss the window, simply request a new reset link.

If you no longer have access to your registered email, contact your MDA training coordinator or the FCSOA support desk for manual identity verification.